Microsoft Gold Certified Partner for Support Services is a special Microsoft Product Technical Support Center. Its ability to provide high quality support and a wide range of services for organisations using Microsoft products is certified by Microsoft Corp.

The MCS provides solutions of collision situations that may occur during the deployment and operation of systems based on Microsoft information technologies, as well as during the operation of heterogeneous systems. The MCS actually secures technical support of not just Microsoft applications and systems, but also of a wide range of products from other suppliers.

The MCS provides NON-STOP telephone support and, in the event of a need, also direct support for Microsoft clients.

In the framework of this process, Gratex International had to meet demanding qualification criteria and prove that it has extensive knowledge resources in the field of Microsoft technologies, that its is capable and ready to intervene anywhere in the territory of Slovakia within the agreed reaction times, and that it has enough experience with the provision of support of technologically heterogeneous solutions.

Is the smooth running of your information systems important for you? If yes, then do not wait and make sure that in the event of any problem you have qualified technical assistance at hand.

Sign with us a Contract on General Terms of Service Provision by Gratex International - a Microsoft Gold Certified Partner for Support Services and get continual technical support.

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