Support

Comprehensive consulting services are a part of every GTI Insurance Solution, ensuring that each implementation is tailored to suit your particular needs.

Our support services are prompt, professional and flexible. We operate a telephone helpdesk during standard business hours and also provide remote system support and monitoring, onsite visits and emergency call outs. After hours support is available by prior arrangement.

In addition, any GTI Insurance Solution can be supplied with an optional extended support package. We’ll take the IT support headache off your shoulders by taking on responsibility for supporting all your company IT needs. It’s a service designed to keep your system running and to bring any issue to a speedy resolution regardless of whether the problem is a network or communications issue, a glitch in the database, an operating system slip-up or an application error.

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